Privacy Policy :

We are committed to protecting customer personal data.

We do not sell or share your information with any third party.

Registration data is used only for communication and order processing.

You may request the deletion of your data at any time.

We use secure encryption methods to protect your data.

Terms and Conditions :

By confirming the order and making payment (full or partial), the customer agrees to all policies.

The company reserves the right to change prices or offers without prior notice.

Delivery time varies by product (7–21 business days).

Customized products cannot be exchanged or returned unless defective.

Any disputes will be subject to Egyptian law.

Replacement Policy :

No inspection or trial of the product is available upon delivery.

Customers may exchange a product within 14 days of receipt if unused and in its original condition.

Exchange shipping costs are borne by the customer unless there is a manufacturing defect.

Customized products cannot be exchanged.

The purchase invoice must be provided for the exchange process.

Warranty Policy :

All products are covered by a 1-year warranty from the purchase date

Warranty covers manufacturing defects only.

Warranty does not cover:

Misuse.

Normal wear and tear.

Unauthorized modifications or repairs.

Products with manufacturing defects will be repaired or replaced free of charge with the purchase invoice.

Refund Policy :

No product inspection is available upon delivery.

Customers may return the product within 14 days of receipt if unused and in original condition.

Return shipping costs are borne by the customer unless there is a manufacturing defect.

Refunds will be processed after deducting shipping fees (if applicable).

Customized products cannot be returned.

Cash on Delivery Policy :

Cash on delivery is available .

Some products require a 20% down payment, with the remaining balance paid upon delivery.

Customers are responsible for paying the full amount to the courier upon delivery.

Tax and Pricing Policy :

All listed prices include VAT (if applicable).

Prices are subject to change based on market conditions or suppliers.

In case of a pricing error, the company reserves the right to adjust the price before shipping and notify the customer.